Explore the growing hospitality industry, allowing people to gain work skills, guest and customer service skills, and planning and executing events. These skills will be transferable to many other workplaces. Hospitality Careers are occupations that provide a wide variety of experiences and opportunities for growth and development.   

From Guestroom attendant to Front Desk Representative, to Banquet Servicer, you will explore and learn about the various day-to-day responsibilities, challenges, and benefits of working in the hospitality world. Gaining these skills, as well as having on-the-job work experience, will not only assist in gaining employment but will help to ensure people remain successful in this ever-changing field.     

Structured learning activities include understanding a banquet event order form, identifying the various supplies required for each task, table settings, placement and serving, room set-up and breakdown, and providing excellent customer service. 

The exciting world of culinary will provide you with the opportunity to learn how to work in a very fast-paced and creative environment efficiently and safely. Culinary training will allow you to gain skills needed for entry-level employment in the field. An experienced Chef will provide learning through practical skill development and on-the-job practice in a culinary workplace.

You will gain the skills and confidence needed to excel. These skills are essential to assisting people in being successful in a diverse variety of culinary professions.

Cleanliness and safety couldn’t be more important. Janitorial careers are an essential part of our lives. In this training, you will get the opportunity to learn safety measures, what daily responsibilities look like, skills needed to operate and maintain equipment, and working with local businesses to gain on-the-job experience, ensuring buildings and areas are clean and safe for all. Having this entry level experience and knowledge will assist in ensuring you are prepared to enter and thrive in the janitorial and custodial workforce.

Our Horticulture Suite offers hands-on, skill-based instruction designed to prepare participation in entry-level careers in gardening, landscaping and greenhouse operations. Activities would include plant identification, soil preparation, planting and pruning techniques, and seasonal maintenance. At our Black Water Acres Farm in Alden NY, bee keeping and honey harvesting skill-based instruction will be offered as well. 

The goal of the Retail and Customer Service Suite is to provide support and training for achieving success in a retail role. Some activities include basic retail concepts and roles, transactions and handling money, folding, stocking, and organizing merchandise, communicating appropriately with customers, and personal presentation with responsibilities.  

The Retail and Customer Service Suite run the mARCet which provides fun opportunities for participants to showcase their talent, build confidence and bring their skills to life in welcoming and professional community market experiences. Each suite delivers dedicated hands-on support and a structured curriculum to set every participant up for success.

On-the-job skills are important to learn but just as important are those essential job readiness skills needed to obtain those jobs. Topics such as interview skills, communication, professionalism, resume building, teamwork, and supporting others are a few of the important areas that job readiness skill training will assist you with. Allowing you to gain these skills prior to entering the workforce is essential for your future success and personal growth.