We enable the people we support to experience enriched lives by focusing on person centered, self-directed care and providing to them the supports they need to reach their highest potential.


Residential Services

Residential Services offers individuals with intellectual/developmental disabilities a greater sense of freedom, choice and independence by giving them a place to call home.  Heritage Centers Individual Residential Alternatives (IRAs) provide each person we support a personalized home environment in which your love one will prosper.


The Arc Erie County New York provides housing with varying levels of supervision, based on each person’s needs.  Most homes are staffed 24 hours a day; however, the supported apartments are staffed for only a portion of the day.  Our objective is to meet the needs and goals of each person we support.


So that the individuals we support can chose to live where they feel most comfortable (ie: close to family, friends or other natural supports), our homes are located all throughout Erie County, including:  Alden, Amherst, Buffalo, Cheektowaga, Clarence, East Aurora, Grand Island, Hamburg, Kenmore, Lancaster, Orchard Park and Tonawanda.

“The therapists are very approachable and work with me to educate me in a team-based approach for the best interest of the people we support.” – Erin Fields, Habilitation Specialist


News & Events

Our New Southtowns Location is Now Open

Monday, April 3rd was an exciting day for our staff and the people we support in Hamburg. It was move-in day, the long awaited day to officially move into the New Southtowns Service Center located at 56 Main Street in the Village of Hamburg. Learn More

2017 Heritage Centers Golf Classic Results

Thank you to our sponsors, golfers, and volunteers that made the 2017 Heritage Golf Classic a huge success! Click through to find out the day's winners and to see photos from this beautiful day to benefit Heritage Centers. Learn More