About Us

The Arc Erie County has been awarded the esteemed four-year Person-Centered Excellence Accreditation by The Council on Quality & Leadership. This award affirms our commitment to providing person-centered supports that lead to increased quality of life.

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Compliance and Ethics at The Arc Erie County New York

The Arc Erie County New York is committed to maintaining the highest ethical standards in the conduct of our day to day business. All employees, in every phase of their career with The Arc Erie County New York, should embrace Compliance every day by doing the right thing for the right reasons.  Your commitment is essential to having a successful Corporate Compliance Program.


The Board of Directors and the Executive Committee of The Arc Erie County New York are committed to promoting a culture of Compliance in an environment where all employees, via a written Corporate Compliance Plan and a Code of Ethics, can understand their individual role in promoting Compliance and workplace ethics. 


The goal of The Arc Erie County New York Corporate Compliance Plan includes the overall individual and enterprise accountability of employees in order to effectively identify and address risks to the business. 


To achieve this goal, the scope of The Arc Erie County New York’ Corporate Compliance Plan will focus on the Compliance priorities and critical elements contained in the United States Office of the Inspector General (OIG) Fundamental Elements of an Effective Compliance Program, and the Office of the Medicaid Inspector General (OMIG)required elements for a provider’s Compliance program.


Our complete Corporate Compliance Plan can be viewed here.


We provide a number of ways for The Arc Erie County New York’ employees to report potential violations of law, regulations or company policy.  An important part of our Corporate Compliance Plan is providing our employees with a Corporate Compliance Hotline. The Hotline phone number is (716) 833-8603 ext. 2603. The Hotline is available for reporting potential violations and an employee may remain anonymous if he or she wants to do so.  No employee can be retaliated against for making a good faith report.   


With your help by incorporating Compliance every day; by doing the right thing, in the right way, at every turn, The Arc Erie County New York will set the industry standard by demonstrating that achieving and maintaining high ethical standards is not only the right thing to do but that it's also a good business practice.




William McHugh

Chief Executive Officer

The Arc Erie County New York

“My best friend, and life coach, Gary, has helped me to get my music career off the ground. With his help, I made a viral video as a tribute to my idol, Stevie Wonder. I got to meet Stevie Wonder personally when he played his concert here in Buffalo. This wouldn’t have happened if I didn’t advocate for myself and what I wanted. There is nowhere to go but up from here. I have my foot on the gas and I have no intention of taking it off.” – Jason Smith, Hamburg

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News & Events

Self Advocates Choose Group Names

Both the Tonawanda and Hamburg sites have decided on names for their Self Advocacy groups. The Tonawanda site has chosen “We Are the People.” The Hamburg site is now named “Freedom Fighters Self Advocacy.” Learn More

Self Advocates Graduate from Intensive Training Course

On June 23rd, thirteen Self Advocates graduated from an eight section training course offered by the Self Advocacy Association of New York State, called SANYS U. Learn More