About Us

The Arc Erie County has been awarded the esteemed four-year Person-Centered Excellence Accreditation by The Council on Quality & Leadership. This award affirms our commitment to providing person-centered supports that lead to increased quality of life.

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CQL Accreditation

CQLAccreditationlogo.pngThe Arc Erie County has been awarded the esteemed four-year Person-Centered Excellence Accreditation by The Council on Quality & Leadership. This award affirms our commitment to providing person-centered supports that lead to increased quality of life.

 

For more than 40 years, The Council of Quality and Leadership (CQL) has been a leader in raising the bar for human service organizations and systems to continuously define, measure and improve the quality of life of all people. Organizations that are awarded accreditation by CQL meet a stringent set of criteria and demonstrate an on-going commitment to Person-centered excellence.

 

When The Arc Erie County partnered with CQL to pursue accreditation, we undertook a rigorous process to review and improve services and supports.  The Arc Erie County's efforts were focused on empowering the people who receive support from their organization to make choices in how they live their lives, where they work, where they live and how they create a community. 

 

The Arc Erie County has been awarded CQL accreditation as a result of demonstrating proficiency in the following areas:

  • Basic Assurances®  (ensuring fundamental safeguards related to health, safety and human security)
  • Personal Outcome Measures® (supporting and empowering people to achieve their goals and dreams)
  • Person-centered Excellence (demonstrating organizational commitment to continued enhancement of systems directly related to person-centered services)

“I like Self Advocacy because it helps me to speak up for myself, and I get to be with my friends.” – Sue Strano

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News & Events

Self Advocates Choose Group Names

Both the Tonawanda and Hamburg sites have decided on names for their Self Advocacy groups. The Tonawanda site has chosen “We Are the People.” The Hamburg site is now named “Freedom Fighters Self Advocacy.” Learn More

Self Advocates Graduate from Intensive Training Course

On June 23rd, thirteen Self Advocates graduated from an eight section training course offered by the Self Advocacy Association of New York State, called SANYS U. Learn More